At Prime Management, our goal is to forge a close working relationship with each Association all the while keeping in mind the unique nature of each community.
A trained, licensed and experienced Property Manager is assigned to oversee all of the services performed on behalf of the Association. The Property Manager focuses on the daily management of the property and assists the Board of Directors by providing top quality service, The Manager will supervise, utilize, coordinate and cross train staff members in order to efficiently meet the needs of the Association. The Property Manager will perform monthly property inspections and insure that all work (staff and outside vendors) is performed in a timely and professional manner.
Overseeing every Property Manager and the Prime team is a District Manager, an executive of Prime Management. They maintain contact with the Board of Directors on a regular basis to ensure the delivery of services. The District Manager attends meetings to offer support and guidance to both the Property Manager and board.
The use of door hangers, weekly highlights emailed to board members giving a summary of the week and the preparation of monthly manager reports and board meeting packages are critical communication pieces our managers use to provide communication links.
All of our staff utilizes specialized and proprietary software that has been designed by Prime to manage your community. Within this system, all the Association information, unit owner data, violations, letters, work orders, homeowner requests, Architectural applications, vendor contracts, property inspections, insurance policies, minutes, reports, etc. are all available for immediate access and use. Our Property Managers rely on this tool to manage the property in a professional and expedient manner.
An integral part of our Property Management team are our in-house Administrative assistants providing timely solutions to: Telephone Inquiries, Work Orders, Updating Maintenance Records, Resale Applications, Creating New Ownership Records and supplying all necessary office services to support your Association and Property Manager
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Our goal is to forge a close working relationship with each community and provide maximum service, keeping in mind that each has their own unique concerns.
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